Shenandoah Valley Electric Cooperative
Electric distribution cooperative
Service territory includes much of Rockingham and Augusta counties; the serving utility must be confirmed by street address.
Check service / outages
A practical starting point for electricity, natural gas, public water and wastewater, trash and recycling, broadband availability, and underground utility location services throughout Rockingham and Augusta counties and their incorporated towns.
Virginia law requires an underground-utility locate request before excavation. Contact Virginia 811 before planting trees, installing fences or mailboxes, building decks, grading, trenching, or doing any other project that disturbs the ground. Wait for the required markings and positive responses before work begins. Private lines beyond the utility-owned meter—such as lines to detached buildings, wells, septic systems, irrigation, propane tanks, or outdoor lighting—may require a private locator.
Electric distribution cooperative
Service territory includes much of Rockingham and Augusta counties; the serving utility must be confirmed by street address.
Check service / outagesRegulated electric utility
Serves portions of the Shenandoah Valley and western Virginia. Confirm service using the address-based start-service or outage tools.
Check service / outagesNatural-gas distribution
Documented local operating area includes Harrisonburg, Broadway, Dayton, Elkton, Timberville, Staunton, Waynesboro, Verona, Fishersville, Stuarts Draft, and parts of Augusta County. Availability remains address-specific.
Phone: Emergency: 800-544-5606
Check availabilityFree underground-utility notification service
Submit a locate request before any excavation, including fences, trees, mailboxes, decks, drainage work, and landscaping. Utility owners are notified to mark facilities they own.
Phone: Dial 811
Request a locateAddress-level provider lookup
The most reliable public directory for identifying fixed broadband providers reporting service at a specific home or business. Search by exact address and compare technology and advertised speeds. Satellite options such as Starlink should also be checked separately.
Search an addressCounty utility and public-works provider
Operates County water and sewer systems, the landfill, recycling program, and related facilities. County systems include named service areas such as Three Springs, Smith Creek, Countryside, and Lilly; service is not countywide.
Phone: 540-564-3020
Official informationPublic water and sewer authority
Provides water and wastewater service on Massanutten Mountain following the 2025 system acquisition.
Phone: 540-564-3020
Official informationRegional wastewater treatment authority
Operates the regional sewage-treatment facility at Mount Crawford. Retail customer billing is generally handled by the applicable city, town, or county utility.
Authority informationMunicipal utilities
Provides municipal water and wastewater service and contracts for weekly refuse collection within the Town of Broadway.
Phone: 540-896-5152
Start / manage serviceMunicipal utilities
Bills residents for municipal water, sewer, and refuse services within the Town of Dayton.
Phone: 540-879-2241
Utility informationMunicipal utilities
The Town operates municipal water and sewer systems. Customers should use the Town’s official utility and public-works information for service and billing.
Phone: 540-298-1951
Utility informationMunicipal utilities
Municipal utility services are administered by the Town of Bridgewater. Confirm water, sewer, refuse, and account requirements directly with the Town.
Phone: 540-828-3390
Town servicesMunicipal utilities
Municipal water and sewer services are administered by the Town of Grottoes. Confirm the specific service address and account requirements directly with the Town.
Phone: 540-249-5896
Town servicesMunicipal utilities
Municipal water and sewer services are administered by the Town of Timberville. Service outside corporate limits may differ.
Phone: 540-896-7058
Town servicesRegional public service authority
Provides water and wastewater service through multiple systems in Augusta County and operates the Augusta Regional Landfill serving Augusta County, Staunton, and Waynesboro. Public water and sewer are not available at every county address.
Phone: Customer service: 540-245-5670; 24-hour emergency: 540-245-5681
Check serviceCounty resident drop-off system
Augusta County provides household solid-waste and recycling access at the regional landfill and ten convenience centers. These are drop-off sites, not universal curbside collection.
Phone: 540-245-5700
Locations and rulesMunicipal services
City utility and public-works services for addresses within Staunton. Confirm account setup, collection schedules, and service boundaries with the City.
Phone: 540-332-3860
City servicesMunicipal services
Municipal water, sewer, refuse, and related public-works services for addresses within Waynesboro.
Phone: 540-942-6600
City servicesSelect the community or service area below for direct contact information. Because utility boundaries do not match postal names, always verify the exact street address before opening an account or estimating service availability.
Public water and sewer are limited to designated County systems. Many rural properties use private wells, septic systems, propane, private trash haulers, and address-specific internet service.
The Town provides water and wastewater service and contracts for refuse collection. Electricity, natural gas, and broadband must be confirmed for the exact address.
Municipal utility services are administered by the Town. Confirm water, sewer, refuse, electric, natural-gas, and broadband service directly for the property.
The Town bills water, sewer, and refuse services. Electricity, natural gas, and internet availability remain address-specific.
The Town operates municipal water and sewer systems. Confirm refuse arrangements, electric territory, natural-gas availability, and broadband by address.
The Town administers municipal water and sewer services. Confirm refuse collection, electric service, gas, and internet directly for the address.
The Town administers municipal utility services. Confirm the exact service address, especially for properties near or outside Town limits.
Water and wastewater service is administered through the Massanutten Water & Sewer Authority. Resort, association, trash, electric, gas, and internet arrangements may also apply.
Mount Crawford, McGaheysville, Penn Laird, Keezletown, Linville, Singers Glen, and other unincorporated communities may use a County system or private well, septic, trash, energy, and internet arrangements.
Augusta Water serves multiple public systems, but public water and sewer are not available at every address. Rural properties may use wells, septic, propane, private trash, fixed wireless, or satellite internet.
Augusta Water may provide public service where mains and connections are available. Electric, natural-gas, trash, and broadband service must be confirmed for the parcel.
Weyers Cave, Mount Sidney, Churchville, Craigsville, Crimora, Fort Defiance, Greenville, Lyndhurst, Middlebrook, New Hope, Sherando, Swoope, and other communities may have public service only where mains exist.
Staunton provides municipal water, sewer, refuse, recycling, and public-works services within the independent city. Energy and internet providers remain address-specific.
Waynesboro provides municipal water, sewer, refuse, and public-works services within the independent city. Confirm electric, gas, and broadband service by address.
This directory is an orientation resource, not a guarantee of service. Providers, operating territories, municipal boundaries, utility districts, rates, collection arrangements, and contact information can change. Confirm service directly with the utility using the exact property address before signing a lease, purchasing a home, scheduling construction, or estimating connection costs. Private wells, septic systems, propane, private trash hauling, homeowner associations, private utility lines, fixed wireless, or satellite internet may apply where public or wired service is unavailable.
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